Refunds for people who bought tickets to the Music to Know concert, an August festival that was canceled a week before performers such as Vampire Weekend and Bright Eyes were to take a temporary stage at East Hampton Airport, have largely been completed, Chris Jones, an organizer of the event, reported last week.
A minimum of 5,500 tickets would have had to have been sold for the event to break even. Of the 2,706 that were purchased, he said, only a handful of refunds remain outstanding.
The festival’s Web site, musictoknow.com, had briefly been down because of a server switch and power outages in the wake of Tropical Storm Irene, but it is now up again and has detailed information about how to go about seeking refunds.
The concert organizers have made refunds a priority, Mr. Jones said. In the case of tickets bought locally, he has worked personally with Bridgehampton National Bank managers to issue checks to reimburse purchasers who used cash, he said. One batch of refunds for tickets bought through the festival’s Web site was held up because of a processing error that has since been resolved.