Residents who wish to make a complaint to the town ordinance enforcement department may now do so online, and the complaint will be immediately received electronically by officials and officers on the job, who will call officers on the job via cellphone.
Betsy Bambrick, the head of the department, described the procedure at a town board meeting on Tuesday.
A complainant must provide a valid email address and other information, or the system will not accept the complaint. Once an investigation begins, case files are kept confidential, she said.